Returns & Shipping
We ship from Monday to Friday.
UK COURIER DELIVERY SERVICES
We use DPD Couriers with traceable, insured, signed for service
Claims for damage must be reported to us within 7 days of receipt of goods otherwise the claim will not be valid.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and returns arranged back to our returns address by you through your own postal methods.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you've done all of this and you still have not received your refund yet, please contact us
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UK Leading Supplier of School Chess Sets and Boards
